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General Questions

Is your company licensed?
Our company is licensed tour operator authorized to provide all types of tours for foreign guests visiting the city. We are approved by the Russia Federal Agency for Tourism and you may find us in the list of the official tour operators. Our register number is MBT 005252.
Why should I take your tour instead of ship sponsored tours?
There are several obvious advantages:

~ On our tours you could be more flexible and mobile: our guides are always open to any questions and suggestions and if time and actual situation in the city permits – you may always make some minor adjustments after discussing it with your guide.

~ We admit that quality is better than quantity – we prefer smaller parties for our tours (even on our group tours of up to 10 people maximum), thus providing personalized attention to every guest. Be sure, you will not be “squeezed” into large bus with yet another 50 passengers (as in case with the cruise line tour) moving as slow as you cannot even imagine.

~ Comparing to cruise lines, our tours are very modestly priced, which was acknowledged by many of our guests.

So, it is up to you to choose the comfort and convenience of our tours VS hustles and buzz of cruise ship excursions!
What are your guarantees for customers?
The best proof of our reliability and trustworthy is our happy and satisfied clients. We always work hard to deliver what we promise and keep the good reputation of our company. We have no slightest intention to mislead any of our customers and interested in meeting and accommodating our guests properly as much as they are interested in a good tour. No show up in port on our end is simply impossible. Sending you the tour tickets, and reserving all admission tickets to museums (partly pre-paying them from the funds of our company) we are obliged to appear at the meeting hall and pick up the guests. With us you are guaranteed to have:

~ All necessary papers required for your VISA-FREE disembarkation
~ Timely meeting at the ship (or lobby of the hotel - for air/rail guests) by our guide
~ Safe and comfortable transportation with a skilful and courteous driver
~ Licensed and experienced guide
~ Admissions (inside guided tours) to all sights and all conditions reflecred on your itinerary
~ Timely return back onboard/hotel

So, do not hesitate to join us and have a memorable experience!
Do you offer tours in other Baltic Ports (beside St. Petersburg)?
Yes, beside St. Petersburg we offer private shore excursions in Tallinn (Estonia), Helsinki (Finland), Stockholm (Sweden), Copenhagen (Denmark), Oslo (Norway), Riga (Latvia), Amsterdam (Holland).
You are very welcome to book several capitals with us and get a discount!
I am not on a cruise - may I still book with you?
Yes, of course. Apart from shore excursions we offer city tours for independent travelers arriving to the city by plane/train and staying at a hotel. You may choose one of our standard itineraries or ask us to arrange your own custom tour to fit your personal needs!
How professional your guides/drivers are?
We work only with the guides and drivers we know personally with years of experience and all necessary licenses. There are no random people signed to lead our groups - only those who have already accommodated our groups hundreds of times and gained acknowledgement and highest praises from our dear guests. With any of them you will feel confident and relaxed.
What type of vehicles do you use?
We use only smoke-free, new European quality mini-vans with air-condition, and security measures such as seat-belts, air-bags etc to make the driving for our groups safe and comfortable.